Expert Service
Whether your Hyundai is in need of repair or it's simply time for your next scheduled maintenance, our expert team of service professionals will take care of everything and get you back on the road in no time.
Schedule Service
Factory-trained technicians
Our certified technicians are experts on maintaining your Hyundai to factory standards, and are highly trained to diagnose and repair any issues to get it running like new again.
Genuine OEM parts
From brake pads and discs to suspension components and more, our Genuine OEM Hyundai parts ensure both a perfect fit and long-lasting performance.
State-of-the-art equipment
Our service center features state-of-the-art equipment and diagnostic tools, so you can be confident that the job will be done right the first time.
Exceptional service
We pride ourselves on providing exceptional service 100% of the time. We know that your car is your livelihood, so we want to get you back on the road with your Hyundai running its best.
Service Tools
Service Specials
Hyundai Battery
Specifically engineered for your Hyundai.*
• Superior reliability
• Peak performance
• Ultimate peace of mind
*Valid at our Parts Department only. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Valid only at Five Star Hyundai. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
Hyundai Battery
Expires: June 23, 2025Specifically engineered for your Hyundai.*
• Superior reliability
• Peak performance
• Ultimate peace of mind
We Service Competitive Makes
In addition to providing top-quality service for all Hyundai vehicles, we also offer those same great services for competitive makes. Bring your vehicle in today!
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Valid only at Five Star Hyundai. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
We Service Competitive Makes
Expires: June 23, 2025In addition to providing top-quality service for all Hyundai vehicles, we also offer those same great services for competitive makes. Bring your vehicle in today!
Brake Special
• Replace front or rear brake pads and resurface front or rear rotors*
• Inspect discs, calipers, brake lines, hoses, master cylinder and wheel cylinders
*Rotor replacement, master cylinder, wheel cylinder and caliper repair or replacement extra if needed.
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Valid only at Five Star Hyundai. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
Brake Special
Expires: June 23, 2025
• Replace front or rear brake pads and resurface front or rear rotors*
• Inspect discs, calipers, brake lines, hoses, master cylinder and wheel cylinders
*Rotor replacement, master cylinder, wheel cylinder and caliper repair or replacement extra if needed.
In-Cabin Air Filter Replacement
Keep your heater, A/C and ventilation systems working properly. Block dust, pollen, mold spores and other pollutants with routine maintenance.
• Recommended every 12 months/15K miles
• Visually inspect & replace if needed
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Valid only at Five Star Hyundai. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
In-Cabin Air Filter Replacement
Expires: June 23, 2025Keep your heater, A/C and ventilation systems working properly. Block dust, pollen, mold spores and other pollutants with routine maintenance.
• Recommended every 12 months/15K miles
• Visually inspect & replace if needed
Rely On Us. Schedule Online.
At Five Star Hyundai, not only do we offer quick, convenient service, we also make it easy for you to schedule an appointment online. Plus, we’ll give you a discount for doing so. Schedule your appointment today, and enjoy this great offer! Just visit MyHyundai.com to schedule an appointment with your preferred dealer.
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Valid only at Five Star Hyundai. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
Rely On Us. Schedule Online.
Expires: June 23, 2025At Five Star Hyundai, not only do we offer quick, convenient service, we also make it easy for you to schedule an appointment online. Plus, we’ll give you a discount for doing so. Schedule your appointment today, and enjoy this great offer! Just visit MyHyundai.com to schedule an appointment with your preferred dealer.
Vehicle Service Special
Save on vehicle service (including parts and labor)
• Spend $100.00 – $199.99 and save $10
• Spend $200.00 – $299.99 and save $20
• Spend $300.00 – $399.99 and save $30
• Spend $400.00 or more and save $40
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Valid only at Five Star Hyundai. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
Vehicle Service Special
Expires: June 23, 2025Save on vehicle service (including parts and labor)
• Spend $100.00 – $199.99 and save $10
• Spend $200.00 – $299.99 and save $20
• Spend $300.00 – $399.99 and save $30
• Spend $400.00 or more and save $40
$10.00 OFF Thank You Voucher
To show our appreciation, we would like to present you with this $10.00 OFF voucher. Present this coupon to receive $10.00 OFF in our service or parts department.
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Valid only at Five Star Hyundai. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
$10.00 OFF Thank You Voucher
Expires: June 23, 2025To show our appreciation, we would like to present you with this $10.00 OFF voucher. Present this coupon to receive $10.00 OFF in our service or parts department.
Oil & Filter Change
• Replace engine oil per specifications (up to 5 quarts)*
• Install a Hyundai oil filter
• Check/adjust vital fluids
• FREE multi-point inspection
*Synthetic oil extra. Check the engine oil regularly between recommended oil changes. The engine oil and filter should be changed at the intervals specified in the maintenance schedule. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
Oil & Filter Change
Expires: June 23, 2025• Replace engine oil per specifications (up to 5 quarts)*
• Install a Hyundai oil filter
• Check/adjust vital fluids
• FREE multi-point inspection
Hyundai Multi-Point Inspection
Our Hyundai-trained technicians will inspect your vehicle and let you know if anything needs attention. Call us for details.
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Valid only at Five Star Hyundai. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
Hyundai Multi-Point Inspection
Expires: June 23, 2025
Our Hyundai-trained technicians will inspect your vehicle and let you know if anything needs attention. Call us for details.
Shocks & Struts Replacement
Don’t go just anywhere to have your shocks & struts replaced. Hyundai Shocks & Struts Replacement includes:
• Hyundai Parts
• Inspection
• Installation
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Valid only at Five Star Hyundai. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
Shocks & Struts Replacement
Expires: June 23, 2025
Don’t go just anywhere to have your shocks & struts replaced. Hyundai Shocks & Struts Replacement includes:
• Hyundai Parts
• Inspection
• Installation
Tire Price Match Guarantee
We carry a variety of tires at competitive prices, but if you find a better deal for the same tire at another dealership we will match it! Please present competitor’s advertised offer at time of purchase.
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Valid only at Five Star Hyundai. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
Tire Price Match Guarantee
Expires: June 23, 2025
We carry a variety of tires at competitive prices, but if you find a better deal for the same tire at another dealership we will match it! Please present competitor’s advertised offer at time of purchase.
Hyundai Windshield Wiper Blades
See the world more clearly through the windshield of your Hyundai with new wiper blades. Now 15% OFF with any service.
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Valid only at Five Star Hyundai. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
Hyundai Windshield Wiper Blades
Expires: June 23, 2025
See the world more clearly through the windshield of your Hyundai with new wiper blades. Now 15% OFF with any service.
Discount on Vehicle Service
Save on vehicle service (including parts and labor)
• Spend $100.00 – $199.99 and save $10
• Spend $200.00 – $299.99 and save $20
• Spend $300.00 – $399.99 and save $30
• Spend $400.00 or more and save $40
*Discount excludes tire purchases. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Valid only at Five Star Hyundai. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/23/2025
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
Discount on Vehicle Service
Expires: June 23, 2025
Save on vehicle service (including parts and labor)
• Spend $100.00 – $199.99 and save $10
• Spend $200.00 – $299.99 and save $20
• Spend $300.00 – $399.99 and save $30
• Spend $400.00 or more and save $40
Accessories
15% 0FF
DRIVE IN STYLE WITH GENUINE FACTORY ACCESSORIES!
Off dealer standard pricing. Cannot be combined with any other offer, discount or coupon. Excludes prior sales. Plus tax. No cash surrender value. Must present coupon at time of write-up. Limited time offer. Discount limit is $100.00.
3010 Riverside Dr, Macon, GA
Service: 478-345-8927
Accessories
15% 0FFDRIVE IN STYLE WITH GENUINE FACTORY ACCESSORIES!
Our facilities and amenities
With comfortable seating, free Wi-Fi, abundant coffee and plenty of snacks, we make waiting for your vehicle a relaxing experience. And for your ultimate convenience, our restrooms are always clean and sanitary.
Schedule ServiceExpert staff and technicians
From our friendly and knowledgeable staff to our certified technicians who are the experts on maintaining and repairing your Hyundai, our Service Center is 100% dedicated to keeping your vehicle running like new.
Schedule ServiceHyundai Service Tips & Videos
Vehicle maintenance
From oil changes to rotating your tires, staying on top of factory-recommended maintenance will keep your Hyundai running its best.
Learn More
Complimentary care
Enjoy 3 years of complimentary maintenance at your local Hyundai dealer with the purchase or lease of any new Hyundai model.
Learn More
Educational content
The more you know about your Hyundai, the more enjoyment you’ll get out of ownership and the more prepared you’ll be in an emergency.
Learn More
Memory reset
Ensure that you maintain an optimal driving position at all times by knowing how to use and reset the driver’s seat memory.
Learn MoreCustomer Reviews
Five Star Hyundai of Macon
NEGATIVE STARS!!! WORST SERVICE DEPT EVER IN THE WORLD. HAD MY CAR FOR 3 MONTHS, SHIPPED BACK TO ME IN ILLINOIS WITH SAME ISSUES IT WAS TOWED THERE FOR. THEY SAID IT WAS FIXED, BUT DROVE LESS THAN 10 MILES, BROKE DOWN AGAIN. THEY TOOK THE WHOLE ENGINE APART AND PUT BACK TOGETHER WITHOUT FIXING IT. DONT TRUST THEM!!!
I want to shout out the Keith Harell the best at Five Star Hyundai in Macon. My mom and I purchased new Sonata he was great to with with. Me Harell was not pushy and kept us informed at every staged if the process. The only downside is took a while however that's to be expected Will use again when I'm need off a new car
Posting this in hopes of sparing others the stress, awful experiences, and wasted time of dealing with this establishment. The absolute worst customer service ever experienced (from the receptionist, to the service department employees, to the service department managers, to the general manager, to the service advisors)! They are rude. They are deceitful. They are dishonest. They do not follow-through on what they say they will do. They do not answer the phone 99% of the time. They do not return phone calls. They will trick you into believing something that is not true.
They had my car for 34 days! Charged me $2300. I had the car back for 10 days. It did the same thing, cutting off when stopped at traffic lights . Brought it back in. In all, 3 months without my car. Service personnel DO NOT return phone calls. An ongoing nightmare.
Worst service we have ever received. 2025 Genesis towed in for Warranty work SEP 16, and still not returned as of OCT 21. Don't answer phones, no backup from either Genesis or Hyundai "customer care." Wast told many things, including it was in an accident and they were waiting to settle before fixing vehicle. GPS shows it was driven 20 miles away, a car alarm went off, and it was there overnight which the dealer denied. Allen Johnson, claiming to be new GM does not return calls. No paperwork. Loaner vehicle had no license plates
HORRIBLE customer service! Stay away!! GM, Brad Marks, called us quit a few obscene names multiple times. Derek and Dustin in service just outrite lie. They've had my Sonata for 3 MONTHS. Car broke down on trip from Florida to Illinois. Car was towed to 5-Star. They got it running but on a test drive by Derek the service Mgr it broke down again. I was told engine blown and they were waiting on approval from hyundai. Now it's a different story again. Hyundai corporate stated there was never a request for new engine. Now it's a different ...
It was a pleasure to work with Five Star Hyundai in Macon. We purchased my husband a GMC Canyon. Our experience was great and everyone was very friendly and professional. Our salesman, Quadrik Heath was the best.
Five star Hyundai treated me like family and help me get into a car fast and I really appreciated it. I would highly recommend anyone to stop in if they are shopping for a car. I like to thank autumn
I want to shout out the BEST of the Best at Five Star Hyundai in Macon, GA: Mr. Rico, Mr. Antonin Kirkland, and Ms. Jahnye!! With their help, I purchased a 2024 Hyundai Elantra Limited off the showroom floor. Thank you for your professionalism, caring concern, and genuine effort to ensure that I left with a car that fit me and one that I was pleased with. I love my car!!
Just wanted to give a shout-out to Keith harrell and Five Star Hyundai. My wife and I purchased a 2023 Certified Pre-owned Tucson Limited from them. Keith was gtreat, incredibly patient as I kept looking at a variety of vehicles. We never felt pressure at all. They claimed they had the best price on the vehicle and after extensive research on my part, they were right. Hopefully the Tucson will last my wife a long time, but when we need another car, we will start with keith and Five Star Hyundai. Johnny & Carla Morton
Great team at 5 Star Hyundai! Keith, Amanda, and all the rest made sure I got the car I wanted. This is my 4th Hyundai (2nd from 5 Star) and I can’t imagine driving anything else.
Keith Harrell is the best. Hw has helped me for the 2nd time in getting a vehicle. He easily helped me get my new 2024 Venue. Go see Keith Harrell for the best service and help.
When we arrived at the dealership, Keith immediately met and greeted us with a smile. He escorted us into the showroom where we met Jake, who was very professional and knowledgeable of the different makes and models of the Genesis. The entire experience was very relaxing. Jake drove us around to the overflow lot as well and gave us information about each model. Great selection of vehicles. We test drove the vehicle we wanted. The financing with Ryan went smoothly as well. A great experience. We purchased the car on Saturday. Ryan called us on Monday and so did Keith ...
My salesperson was Rick Brett. He was determined to get me exactly what I asked for. I really appreciate it ! I recommend Hyundai Five Star to anyone that comes across this post.
Honest and straightforward transaction with Bubba Lamb. There wasn't any pressure from him, and he was very knowledgeable and answered all my questions. I will be back soon. Janet Collum
Our sales person Jacob Walker was very professional and did not pressure my decisions in any way. I looked at several vehicles and was given a great overview so that I could choose the one that fit my needs.
Had my Genesis serviced last month and Joe my service advisor did a great job...he was flexible and stayed with it till it got the attention it needed. I will be going back for my 65k service next month and will definitely ask for Joe in Service again.
I ‘m 21-year retired Army Sergeant First Class that needed a more comfortable vehicle for my bad back. My wife and I saved up money to be able to pay cash for a Van. We found 2015 Nissan Quest on a third-party website for Five Star Hyundai of Macon that is 2 hours away from Phenix City, AL. I was given an out the door price that appeared to be higher than expected. I talked to the Sales manager Keith about the price and he stated that he was collecting taxes for Alabama. As an Army Soldier I have purchased many vehicles ...
Honest and straightforward transaction with this dealership. Amanda, Savanah, and Steven were easy to work with.
They really go above and beyond to make the customer happy. I am so pleased ! Tabatha White
John and Amanda were very helpful in getting our deal completed long distance. Five Star also seemed to have some of the lowest prices on the car we wanted.
Savannah Hurd is an awesome salesperson! She is so thorough and professional. She genuinely cares about her customers and their buyer experience. She is an asset to this dealership. I will go back specifically for her. This dealership made good on an earlier less than great experience. They were supportive, professional and worked tirelessly to make my deal happen. I’m so pleased with my new vehicle and my experience with Five Star Hyundai in Macon.
Jasmine was extremely helpful and informative. She worked very closely with Patrick who listened to my concerns and desires of their product. Very friendly, patient, and helpful. Was one of the best buying experiences I've had.
I returned to five star Hyundai for the second time to by a car because their friendly and patient customer service. Roselyn Edison was excellent in handling everything from beginning to end. She answer pretty much all my concerns. Thanks Roselyn.
John and all of the other employees were very helpful, friendly and courteous. They all made sure that we had an excellent experience. John was our salesperson and he was very knowledgeable.
Excellent service.Very informative and helpful.They answer all our questions patiently..Very friendly and kind..These are the person's who helped us: Greg Fluellen,Oscar Brock,Alex Juarez from Sales and finance dept,Latoya and Mr.Robert from service dept.Rosalyn who helped to set up the Blue Link.
The service and sales person were very personable. They listened, were NOT pushy. I enjoyed my purchase with this Team and dealership.
Everyone was curteous and helpful. Amber, was honest , helpful, and very knowledgeable about the vehicle. We could not have asked for a better salesperson. She walked us through all the features of the car and the buying process I would give her higher than a 5 star rating if possible..
Love my car and my salesman John was awesome as well as the finance guy Alexis
Jasmin and Amanda worked hard to find me the perfect truck. The santa cruz is just beautiful.
Amber Dennard is the real deal she worked around the clock to make sure that me and my wife were happy and taken care of!
Amber Denard is Awesome. She worked very hard to find the right vehicle for me. She’s very patient and has a pleasant attitude. She was totally committed to satisfy the customer desires.
Amber Denard was awesome from greeting me in the parking lot to the closing of the deal. She was so pleasant and really go above and beyond for her customers.So if you’re looking to buy a Hyundai, Amber is your girl!!! I most certainly will shop here again for my next vehicle.
Amber and Elmer were very patient and helpful in getting me set up with my Elantra hybrid. Very positive experience!
John Kosater was my salesman. Ask for him if you ever visit this dealership. My experience was top tier so far. He went beyond his call of duty to assist me. Him and Amanda Fordham were a dream team. John made sure that I had the exact car that I wanted and Amanda offered a price that I couldn’t refuse.
Thank you Five Star Hyundai of Macon, my salesman was John Kosater be sure to request him! He navigated me through this purchase with ease and was always available to help or answer any questions I had. Thanks John! And Thanks Five Star ⭐️
The pre-purchase process was great. I purchased a 2022 Palisade in Dec 2021. However, I was promised all-weather floormats would be given to me at a later date, as well as reimbursement for window tinting. My sales associate did not follow through on these guarantees and I have text message conversations to prove that this all occurred. I am only resorting to reporting here to hopefully get 5 stars attention and get this resolved. I do not remember the associate.
Had a great experience at this location. Rick the salesman was very knowledgeable and helpful with any questions that I had.
Trudi Flores and Shannon are outstanding employees. Both are very professional and curtious.. Came in looking for a vehicle, had a little problem with my credit, but Trudi worked very hard to find me a creditor with great success he found the right one. I was very happy leaving in my new car. Thank you Trudi and Shannon for all your help. Very satisfied customer! Flow Hyundai of statesville.
On February 12, 2022 we bought a 2022 Palisade Calligraphy from Amanda Seabolt. Amanda was great to work with! She kept assuring us she would get us a deal we were happy with and she did. We would’ve liked to not pay the dealer add ons or market adjustment obviously, but that’s nothing she could change. Worked hard to get us KBB on our trade as well! Would recommend and plan to go back to her and Five Star to trade up to a 2023 Palisade when they release for purchase!
Went into the dealership at 9:30am today 1/20/22 about the 2012 Mercedes E 350. Spoke to Keith Hartness, General Manager. I gave him my name stated I left several messages,and voicmails. He stated ok with no concern. Told him the reason I was there,and he look at me as if I wasn't worth his time. He told me there's nothing he could do and there was no warranty on the car when I was told there was a 2 month. I bought this car less then 2 weeks ago, and they have my money and fail to at least check it ...
Amanda Seabolt was very attentive; she acted as though I was the only person in the dealership for 2 days during our negotiations. She was professional, friendly, helpful and efficient. She goes the extra mile with her customers and I appreciated her attitude and work.
Love my new car. They helped me get the best deal.
Misleading, Delivered car maintenance light on? Who does that. Refuse my calls. Horrific 0.0
Great service..patience among the staff..Steve Freeman is a great person you have in the service department.. I like working with him..he is a honest person.
Steve was helpful during my service visit. He was straightforward about situation with technicians and my vehicle. I am satisfied with my experience and will return.
My experience was pleasant and the technician was through about my service. My vehicle ran good when I left and I haven't had any problems. Great Service. Thanks
Great experience. Wait time was not that long. Customer service great as well. Will be coming back for other services. Very clean atmosphere and very nice staff.
Everyone was courteous and easy to deal with. No hassles. Only word of advice for dealer is to make sure worker cleans his hands very well before re-entering vehicle. Still had a 5 star experience and will be returning on next service. Well done Macon Genesis
Have taken my Sonata here for servicing for few years. Everyone is so very nice. Always answer all my questions and service time is fast. Very happy that’s why I bought my next car with y’all
Quick and easy. Entire deal was done over the phone. Got the same car for $3500 less than quoted from a dealer in Lithonia. Best car purchase experience I have ever had.
John Kosater bent over backwards to put me in a car like the one I had. I love my new car and he made the progress so easy. My 2020 Elantra was stolen and wrecked. Needed a new car immediately and he had me in a 2021 red Elantra the next day. I will buy a car from him ever time
Shawn went out of his way to get me the absolute best deal for the car I wanted. . Great job!!!!!! I couldn't have asked for a better experience....
After visiting many dealerships from ATL to Brunswick Ga, I found exactly what I wanted at Five Star!! Jacob was amazing and helped negotiate a great deal when everyone else wouldn’t budge. I will be back for future purchases. I recommend them to anyone looking for a great deal and positive experience.
My honest review is too long to even write. I asked for the car that had the premium and convenience package and was told multiple times that it had all of that, though I wasnt charged for the full premium package, they mis-understood me and didn't actually get me a car with the premium package that I wanted but I agreed on a price thinking I was getting the extra amenities. I would've asked for a lower price or the car I wanted if I had caught that before I signed the contract. They sold me a car ...
This is a very nice and clean facility, the people are very helpful and polite, and the buying process is seamless! Keith Harrell sold me my car and I’d definitely recommend him!
It was an great experience. Everybody there is/was very nice. I would recommend anybody there. Thank y'all of you all for helping me buy my very first car. Ashlee Colbert
Very good experience with service Department kept me informed was very satisfied and service Department was very courteous. Thanks Should not have to have 25 words.
Hello to everyone, Unfortunately this survey isn't separated by department's so it's made to favor the dealership as a whole when I only accessed the service department? I absolutely give praise to the Service department (Mr. Land and Steve) as they checked in my G90 and kept me appraised through the entire time I was in the waiting room. When my serving was completed I was surprised at the low cost for the work done. The entire service crew are top notch professionals.
Very friendly, helpful with my purchase. Jacob was awesome. Was in and out in a timely manner. Fiance Manger was awesome. Would definitely refer five star hyduni
My experience with buying my car was excellent along with the service department was wonderful and friendly. I would definitely recommend them for sales and service!
Very curtious and efficient! Good customer relations, Robert in service is my favorite! First one I ever used when I got my car. They alway do a good job and wash my car on request. That’s all I want to say.
I trust Robert Land to take care of my car service. He explains what needs to be done & cost so theres no surprises! I like the times i get a discount.
Purchased a used vehicle in October. Sales Rep. Todd was very nice. However my car was missing a trunk floor mat. I've been paitiently waiting all this time and still haven't received it. Excuse after excuse everytime I call. I have yet to receive the mat. It's frustrating when management doesn't seem to be concerned at all. I felt a bad vibe the moment I walked through the door. Management staff wasn't welcoming nor friendly. First and last time going to Five Star Hyundai Riverside in Macon, Georgia
Sales consultant JERRY GRAY gets all 5s He work with us , did not pressure us, was very informative on product knowledge, and helped us stay on budget.
Had to visit the service department today as my driver window stuck in down position. Was leary as have had so many negative dealer experiences in my past , including Five Star Service Departments. I was pleasantly surprised. Staff very pleasant and professional, got quickly working in my concern and car returned same day fixed. No hassle with payments and warranty actually honored. First time in my life that happened at a dealership service dept. They also detailed my vehicle , and routine maintenance addressed . Waiting room clean and quiet for the short time I had to wait on site while detailing . ...
Excellent all around! Didn’t have an appointment but Robert fitted me in and didn’t mind waiting. Fresh coffee for waiting room customers or water!
The manager was honest when she contacted me through the USAA car buying service about why she was calling. The listened to what I wanted and made it happen.
This dealership is the best in Macon. They really care about the customer. I finally got my dream car and it feels great! If you want to buy a car please go see them.
I was faced with an unfortunate mechanical breakdown, Hyundai of Macon quickly corrected the issue, my car now rides like new. Thank you!! I would definitely recommend this shop.
I had a great experience with Five Star. I drove away in my dream car after searching other dealerships for weeks. Highly recommended Five Star and Donnie Johnson!
Keith Harrell was the best! He was very kind and displayed excellent customer service! My daughter’s first car buying experience was phenomenal! Great job!
Keith Harrell, Salesman of the year; He presented himself and the product in a Professional manner. He gave us every Effort I can expect from a salesman
Great customer service by Jared (I believe that is his name but not sure at the moment). Customer oriented and was knowledgeable of the services offered.
Jacob was polite and professional. There was never a hitch throughout the experience. There was a relaxed atmosphere with no pressure from anyone. Thanks so much
Excellent experience, I will not hesitate to recommend 5 Star. Donnie Johnson was very helpful and answered all of my questions as well as demonstrating the car’s many features.
It didn’t take along time,A very friendly Environment ,Just had the oil change . I liked my early appointment. Happy with the service.nice.
First time buying from this dealership. Wonderful! I have no complaints and would recommend to others that are in the market for a new auto.
I know you was busy but the wait time was very long I understand very hard to social distance some customers won’t wear a mask to hot to wait outside
The SVC Dept is Excellent service/very courteous/very knowledgeable/keep informed/personal Is very friendly/the price of SVC is very reasonable /will Tell a friend
Five Star Hyundai of Macon has a very knowledgeable and courteous staff. I appreciate the attention and care given to me by the service department personnel.
The appointment for an oil change went very well. The staff was very friendly, helpful and courteous. They kept me informed on any other work or checkups that needed attention.
Really helped me out of a jam....super nice and honest. Repaired my car quickly and I was on my way to my friends funeral
We just left 5 star in Warner Robins the GM was horrible, disrespectful to Black people and we stormed out to go to Macon it was a breathe of sweet air. Once we arrived the salesman opened the door for my family. The staff was very nice, helpful and professional they really wanted our business and showed it. We was given water and fresh popcorn as we went through the buying process. I was shuttled to the bank I was so happy because I did not want to drive. They went above and beyond for us. The macon ga location is ...
Another great visit to Five Star Hyundai of Macon. The service department was able to get my car in quickly to service my airconditioner. Robert Land and his staff always have a smile and take care of my cars needs.
Five Star does an excellent job with their customer service when you take your car in for maintenance. The technicians are very thorough and the managers keep you informed and do a great job answering any questions you may have.
Jacob made a video of the inside of the Palisade and sent it to me after I inquired about the car. I was so impressed with how he went the extra mile. That’s why we chose Macon instead of our local dealership in Warner Robins.
The Best Dealership I’ve Went Too❤️ Everyone Is Kind & Respectful Most Def Will Make Sure You Pleased & Satisfied I Love Them I Highly Recommend
This is my third car but I bought from five star great experience every time would highly recommend. I have also got my car serviced there and it's been a good experience every time
I had a very friendly salesman John Holster. Got the deal I was looking for. Highly recommended and everyone was friendly. Love my car. If you're looking for a great deal and friendly people I highly recommend this dealership.
Enthusiastic and utmost professionalism by John, Hannah, Jay, and Keith made our experience memorable!!! We are pleased with our beautiful Hyundai Tucson!!! Eric and Jennifer
Great customer service. Friendly staff that makes you feel important and they are very aware of the importance of your time. Robert in the service department is the best!
Extremely professional and very knowledgeable about any and all questions I had....Thanks Preston Clayton for everything!! I will suggest anyone who needs professional help.
I have never had a dealership that I have purchased cars from treat me the way this one has. I have dealt with 6 dealerships since 1966.. I have been very pleased with their service. No one has ever given me a complementary service of my car. I have nothing but compliments for them. It has been a pleasure to deal with you.
A very uniquely experience and I was very impressed and treated professionally on all levels. My salesperson and staff over extended themselves to please me.
I was very pleased with the service that I received. They were accommodating on when I could bring it to them. They washed and vacuumed for me.
Great service and always helpful. Helped me to find out how to get an estimate on painting my car. Couldn’t ask for better service.
Every time I go there they give great service the staff is wonderful. This is the only place I would ever take my car for service
Robert Land is one of the hardest working men in the business! He always has a smile on his face and gives each customer his very best! Thank you Robert, for service I can count on.
MR. Donnie Johnson was very professional and very helpful and he took the time and all my questions that was ask about the truck thanks